Registration & Cancelation Policy
Here, at The New Age Spa Institute high education, as well as your satisfaction, is very important to us.
HOW TO REGISTER
Once you have decided which class you would like to register for call us at (847) 759 0900 for over the phone registration or register online.
Registration in person is also available at our main office at 1870 Busse Hwy, Des Plaines, IL 60016, between the hours of 9am – 5pm Monday – Thursday and 9am – 3pm on Friday. The office is closed on Sunday.
Registration requirements:
- Professional license number
- Full name, address, phone number and email (for confirmation purposes)
- Full payment of the class is due at the time of registration (Visa, MC, Discover, Amex, Check).We do not accept third party credit cards.
- If you are registering for a class over the phone, and are using check as a form of payment, we will hold the spot in that class for you for 5 business days. The New Age Spa Institute reserves the right to cancel your registration for not receiving a full payment within 5 business days after registration.
Confirmation of registration will be emailed to you within 48 business hours of your registration. All registrations are done on a first come basis. Classes fill out quickly, make sure to register early!
NO-SHOW POLICY
If you do not attend a class without notifying The New Age Spa Institute, you forfeit the right to transfer to another class. Please note, that our classes are small, and many times we have a “waiting list” for a class. If you cannot attend we would be more than happy to reschedule you to another class according to our Cancellation Policy. Please remember that if you register and do not attend, without notifying The New Age Spa Institute seven (7) days before the class, you are still liable for full payment.
CANCELLATION POLICY
All registrations are non-refundable. If you cannot attend a class you have registered for The New Age Spa Institute must be notified seven (7) business days before the class date. Your entire payment will be transferred to any other class offered by The New Age Spa Institute within the next three (3) months (some exclusions apply*). After three (3) months your entire payment will be forfeited and no credit for future classes will be issued. Full payment must be received before the class in order to participate in that class.
*The transferred deposit cannot be applied towards Special Guest Speaker Classes or Special Events.
CERTIFICATE OF ATTENDANCE
A certificate of Attendance will be issued upon full completion of each Continuing Education class at New Age Spa Institute. Late arrival or early dismissal by the student will result in a forfeit of their Certificate of Attendance. CEU hours are calculated based on the length of the class and hours of active learning (half day vs full day )
Questions?
Call us at (847) 759 0900